Frequently asked questions

Frequently asked questions

Here you might find the answers to questions you may have about our service and the housing market as a whole.

If you cannot find the answer to your question, please click here to contact us.

> What are your agency fees?
> What is included in your standard service?
> Why are your fees lower than other estate agents?
> How long will you market my property for?
> What if I already have a contract with a high street estate Agent?
> How do I value my property?
> What is included in a HIP?
> How are viewings arranged?
> How do I make an offer?

What are your agency fees?

We have a simple fee structure of one upfront cost of £295+vat. Please click here to view a summary of our fees. As our standard fee is not based on commission, you will only pay £295+vat, no matter what the value of your property.

What do I get for my money?

Floorplans with room measurements
Minimum 6 professional photographs
Property valuation report
Online 121 messaging centre
SMS text message alerts
Web portal advertising including Rightmove.co.uk
Professional estate agency service
No commission!
Optional for sale board - only £30+vat

Why are your fees lower than other estate agents?

Unlike traditional high street estate agents, 121move.co.uk is purely an online estate agent. This means that we do not have some of the costs, such as a shopfronts, additional staff and company cars that other agents have.

How long will you market my property for?

Your property will be marketed by 121move.co.uk.co.uk and all the major web portals until sold or until you choose to take the property off the market.

What if I already have a contract with a high street estate Agent?

As we are an Estate Agent, the usual rules apply. If your contract with your agent is a Multiple Agent Agreement then you can list your property with us at the same time. If the property sells through 121move.co.uk, you would not have to pay any commission to the other agent. If you have signed a sole agency contract, you may be liable to pay a fee to the agent if you have instructed 121move.co.uk to sell your property within your contract period. 121move.co.uk advise you to contact your current agent and enquire.

How do I value my property?

121move.co.uk offers a free valuation guide for your property. If you wish to seek your own independant valuation, you can use online services such as hometrack.co.uk or mouseprice.com. Alternativily you will find that a lot of estate agents will offer a no obligation valuation of your property.

What is included in a HIP?

A HIP is a Home Information Pack. A HIP will contain an Energy Performance Certificate (EPC) and documents such as a sale statement, searches and evidence of title. It is now a legal requirement for you to have a Home Information Pack before you can sell your property. Click here to learn more about HIPs or to order one through 121move.co.uk.co.uk.

How are viewings arranged?

Viewings are arranged through our unique 121move.co.uk messaging centre or by telephone during office hours. Sellers can use the Viewing Calander tool to organise viewings and mark dates and times they would prefer to conduct viewings. Viewings are requested via emails and messages sent to your 121move.co.uk messaging centre. 121move.co.uk does not conduct viewings.

How do I make an offer?

Currently all offers must be made by contacting 121move.co.uk on 0844 800 4990 so that we can send out a memorandum of sale to all parties and their solicitors.

121move limited registered no. 6127255. registered office: no. 457 southchurch road, southend-on-sea, essex, ss1 2ph

sell your property online £295+vat online estate agents no commission internet estate agents

121move.co.uk are nationwide online estate agents, covering england (a-z) and wales (a-z)

121move.co.uk on Twitter | 121move Property News | RSS Latest Property News

Help and Advice from TheAdvisory.co.uk - Quick House Sale Advice | Stop Repossession Advice