Fequently Asked Questions

Here you might find the answers to questions you may have about our service and the housing market as a whole.

If you cannot find the answer to your question, please click here to contact us.

> What are your fees?
> What do I get for my money?
> Why are your fees lower than other estate agents?
> How long will you market my property for?
> What if I already have a contract with a high street estate Agent?
> How do I value my property?
> What are HIPs?
> How are viewings arranged?
> How do I make an offer?
> What areas do you cover?

We have a simple fee structure of one upfront cost of £295+vat. As our fees are not based on commission, you will only pay £295+vat, no matter what the value of your property.

We also offer optional extras such as virtual tours and vod casts.

Minimum of 6 professional photos.
Professional floorplans with room measurements.
Fully installed For Sale Board ( subject to your lease )
Property valuation report based upon land registry figures.
Marketing with all the major webportals, including rightmove.co.uk, findaproperty.com and propertyfinder.com

Unlike traditional high street estate agents, 121move.co.uk is purely an online estate agents. This means that we do not have some of the costs, such as a shopfront that other agents have.

Your property will be marketed by 121move.co.uk.co.uk and all the major web portals until sold or you choose to take it off the market.

As we are an Estate Agent, the usual rules apply. If your contract with your agent is a Multiple Agent Agreement then you can list your property with us at the same time. If the property sells through 121move.co.uk.co.uk, you would not have to pay any commission. If you have signed a sole agency contract, you may be liable to pay a fee to the agent if you have instructed 121move.co.uk to sell your property within your contract period. 121move.co.uk advise you to contact your current agent and enquire.

Once you have instructed 121move.co.uk.co.uk to sell your property, we will send you an information pack which includes a valuation of your property. If you wish to seek your own independant valuation, you can use online services such as hometrack.co.uk or mouseprice.com. Alternativily you will find that a lot of estate agents will offer a no obligation valuation of your property.

A HIP is a Home Information Pack. A HIP will contain an Energy Performance Certificate (EPC) and documents such as a sale statement, searches and evidence of title. It is now a legal requirement for you to have a Home Information Pack before you can sell your property. Click here to learn more about HIPs or to order one through 121move.co.uk.co.uk.

Viewings are arranged through our unique 121move.co.uk messaging centre. Sellers can use the Viewing Calander tool to organise viewings and mark dates and times they would prefer to conduct viewings. Viewings are requested with emails and messages in the 121move.co.uk messaging centre. 121move.co.uk does not conduct viewings, but our support team is only a phone call away to offer assistance and advice.

Offers can be made through the 121move messaging centre once solicitors details and information regarding onward chains is collected. Once the offer is accepted, 121move.co.uk will then produce a memorandum of sale for all parties and their solicitors.

Please enter your postcode at the bottom of our homepage in order to confirm that 121move.co.uk covers your area.