Dell Sells $3 Million Through Twitter

Dell said late Thursday that it sold more than $3 million in PCs and accessories through Twitter promotions and other activity on the microblogging service.

“We’ve surpassed $2 million in revenue in terms of Dell Outlet sales, but we’re also seeing that it’s driving interest in new product as well,” wrote Stefanie Nelson, one of Dell’s Twitter administrators.

Customers arrive at Dell’s online outlet store through the @DellOutlet Twitter account, but many wind up buying new Dell PCs, pushing overall sales over $3 million.

The Dell outlet, which sells returned or refurbished computers at a discount, began experimenting with Twitter in 2007 after a few employees learned about it at South by Southwest. DellOutlet now has more than 620,000 followers, and representatives use it to advertise Twitter-only deals (”20% off any Dell Outlet Printer. Enter at checkout: 06G$WMFPKXPCT8 – exp 6/2 or after 1st 500 redemptions”) and answer customer questions (”Hi there! Yes, we are carbon-neutral. See what we are doing/have done at Dell.com/environment”).

“If all of a sudden I have 15 new flatscreens that have popped into Dell Outlet because they’ve been returned…I can now move them very quickly on Twitter,” said Richard Binhammer, a Dell spokesman. “It becomes a very effective way to move the inventory very quickly because of the immediacy of Twitter.”

By December, Dell had generated $1 million in outlet revenue as a result of its tweets and took six months to make $1 million more.

article from: blogs.wsj.com

---

121move.co.uk RSS News Feed

Competitive, no sale no fee conveyancing - http://www.121move.co.uk/conveyancing.html

Independant Mortgage Advice - http://www.121move.co.uk/mortgage.html

terms and conditions | other services | faq | glossary | refund policy | complaints procedure | contact us | privacy policy | oea code of practice

121move limited registered no. 6127255. registered office: no. 457 southchurch road, southend-on-sea, essex, ss1 2ph

sell your property online £295+vat online estate agents no commission internet estate agents

121move.co.uk are nationwide online estate agents, covering england (a-z) and wales (a-z)

121move.co.uk on Twitter | 121move Property News | RSS Latest Property News

Help and Advice from TheAdvisory.co.uk - Quick House Sale Advice | Stop Repossession Advice