121move.co.uk - why use the online estate agent?

Mrs Patel

" Dear 121 Team, We thank you very much for your professional and speedy service.
from the initial survey/valuation to advertising our property was a excellent experience,
even the after sale service was great.

We handed over the key's too the buyers our self's, accompanied with flowers and a bottle of bubble to celebrate, we also did all the negotiating and talks ourselves, which was also a very personal and pleasant experience. i hope we have set a precedence here and others will follow suit.

The buyers couldn't thank us enough for doing the sale our self's which they said 'was a nice personal touch'
al in all the, i would definitely sell may property thru 121Move again. the flexibility of dealing with the
buyers yourself after hours on a 121 basis is a must if your thinking of selling."

C Grootveld, Liverpool

"I am very pleased I engaged 121 move. The professional photographs, plans and details were prepared by the same person who prepared the details for the house across the road which was being sold by a high street estate agent in Haslemere, and my house was advertised on Rightmove and other estate agents websites in just the same way. It just cost me £thousands less.

The advantage was that I could show them round and answer questions an estate agent wouldn't know anything about, There were advantages for the buyer too financially. I could lower the price, and I could afford to spend money on inexpensive but nice, new throws, duvet covers, and flowers for instance to make it all look fresh.

The people who came to view were potentially serious buyers and appreciated the fact that there wasn't an estate agent present. I had no time wasters.

It was easy and quick to set up selling through 121move and your service was very prompt and professional, contacting me by text email and/or phone very quickly. I used the online messaging service to answer the buyers questions etc, which kept it seperate from my personal emails.The price was very reasonable. Why would somebody NOT want to use 121move?"

L Fraiser , Haslemere, Surrey

"Having failed to sell my house twice through local agents, I managed to sell it myself through 121Move. In my opinion, 121Move offers a good value service which does the job that local agents fail to do. I would recommend this service to anyone and will be using for any future sales. Thank-you for your service!"

J Varley-Evans , Maryport

"Thank you to all the team @ 121 move for your excellent service & support during our recent move from Essex To Norfolk. Your company was cost effective, efficient, and met ALL our expectations. I have recommended your services and would do so again. We also used the conveyancing services of myhome move solicitors who again we would highly recommend."

K & P Waight , Norfolk

"We were very satisfied with your service and with the speed in which you responded to all our questions. The updating following any enquiries regarding our property was instant and we considered the whole service excellent value for money."

Mr & Mrs Bainbridge , Grange Over Sands, Cumbria

"I write to say a big thank you for the professional service you and your team gave my sister and I, during the period in which we were selling our house. I'm sure you value feedback from your clients and we just wanted to pass on our thanks for such a smooth and hassle-free move. We will certainly recommend you to anyone we know who is looking to sell their house!"

Miss Baker, Southampton

"Having tried and failed to sell my property through local Estate Agents for 18 months in 2007 / 2008, I came to the conclusion that the majority of the viewings came through Rightmove. I was delighted to find 121 Move Estate Agents who advertise via popular property sites i.e. Rightmove, Findaproperty etc. I sold my property within 3 months of placing it with 121 Move and saved myself almost £2,000 in commission. I thoroughly recommend them for always being available to answer any queries and for their polite and efficient manner."

Ms Taylor, Lancaster

"We achieved our asking price of £360,000. I am particularly pleased with choosing 121move as we achieved our asking price of £360,000. The local Agents had valued the house at £300, 000 which seemed suspiciously low for what was a distinctive house on a large plot in a desirable area. I think they wanted a quick sale (they had a purchaser even before it was on the market). It had been left to me as an executor and I am glad that I did not just take the money and run. Not only does my family benefit but as 1/3 was left to charity, they also benefit."

Ms G, Reading

"We had a great experience with 121move and its partners. The savings equated to £3500 with a better level of service than a high street estate agent who we also tried to use. I would also recommend their conveyancing too they were easy to contact out of normal office hours and were very helpful in resolving a dispute after we moved in."

Mr Openshaw, Rayleigh, Essex

"By using 121 Move I saved £2000 in estate agency fees, and completed on my house sale in less than 3 months. The website is really easy to use, and there is always someone on the end of the phone if you need it. The property details and photographs were of a high standard, and the optional "for sale" board was an asset. The whole service proved excellent and enabled you to communicate directly with perspective buyers. I would recommend this service to anyone."

Mrs Ironside, Stansted, Essex

"We are happy to say that we would thoroughly recommend using 1-1 for an easy and manageable way of selling your house. Any queries we had were quickly dealt with and we never had any problems reaching someone either by email or phone. It was a very cost effective way to sell our house and offered really good value for money. The website is extremely easy to use and very informative."

Ms Hawkins, Crediton, Devon

"I was very pleased with the service I received from 121move. The photos were excellent, the sign was put up in good time and resulted in my house selling within 3 weeks of being marketed. 121move assisted with the offer acceptance in a professional manner. I would not hesitate in recommending their services."

Mrs Humphrey, Eastleigh, Hampshire

"Many thanks to the team at 121move for your efficient service. My house was advertised online within a couple of weeks and I found a buyer after just three viewings over the first weekend. I knew I didn't want to use a traditional Estate Agent and had tried to advertise the property myself but I had no interest until I turned to 121 and their online presence did the trick. Great value, simple to use service."

Mr Reeves, Bristol

"I just wanted to say how impressed I am with your compilation of the details of my property. If it doesn't sell now, it won't be because the marketing is rubbish."

Mr and Mrs Pritchard

"We were surprised and delighted to find our house under offer a few days after advertising with 121Move.co.uk. It couldn't have been easier or simpler, and our purchaser complemented on your free sms text message alerts facility as this allowed us to quickly answer a couple of important queries. So a big thank you as we can't believe how much we saved through simply advertising with 121move.co.uk."

Mr & Mrs Farrant, Burgess Hill

"I would like to recommend 121move.co.uk to other potential customers. As a pensioner wanting to downsize from a large bungalow in the over £250k bracket, i was worried to see how the recession had slowed house sales down to a trickle by Dec 2009. Yet, incredably, within five and a half months of putting my house with 121move.co.uk, I'm delighted to say that I've now sold and moved to my new home. When I signed up, I Chose option 1, so I paid one up front fee (plus a little extra for the sales board and the HIP) and I have paid nothing since, (That's thousands of pounds cheaper than a 1% deal + HIP costs with any other estate agent).I thought there'd be a catch somewhere in the small print, but there's not. My son helped me with uploading information onto the web site, and receiving and sending viewing instructions by text and e-mail, but some viewers had contacted the site admin staff by phone, so the system worked very well for everyone. The staff in the office are very helpful, polite and efficient. The photograper took time to measure out the room plans and get the best pictures. from which I selected the ones I wanted. I also agreed the descriptions which accompanied the pictures, so I felt happy and at ease with the whole process. After a few months, the viewings seemed to dry up, so I asked for a Rightmove statistics report to be prepared and then talked to the staff about a few ideas to generate fresh interest. With their agreement, I altered the pricing structure and uploaded a few new pictures, which showed the garden in Spring and a different angle of the front of the house. Nothing was too much trouble and it was all attended to very quickly, accurately and efficiently. I'll be honest, I was very warey about putting my trust in an internet company at first, but now having seen how good and economical the service has proved to be with 121move.co.uk I'll definately be recommending them to my friends and family. - A Very Satisfied Customer in Thornton-Cleveleys, Lancashire."

Mr & Mrs Parkinson, Thornton-Cleveleys

"I found 121move to be thoroughly professional throughout the sale process, and most importantly I saved a small fortune in estate agent fees. The website was highly informative, accurate and I was in complete control. The photos taken of my property were done by a photographer, not just a happy snapper agent. Arranging viewings was very simple, and 121move staff were always available for advice. Excellent for service, excellent for effectiveness and excellent for value for money."

Mr Obhrai, London

"I stumbled across 121move when I was looking for a property to purchase and nervously (this type of estate agent was new to me) signed up to use this service to sell my flat. So pleased that I did - the computer based viewing system was very easy and convenient to use, for me and potential viewers. Matthew was on call to help (which I needed a few times) and I sold the flat very quickly - actually a lot quicker than I was expecting so I also needed a calming call from Matthew to say it was all going to be o.k - and it has been. I used the conveyancing firm suggested by 121move who were also very good. I saved a lot of commission fees and have had an excellent service and would definitely recommend 121move to anyone selling their home."

Tonya, London

"Thank you for your service. We have been very pleased with it and have recommended you to everyone. I have sold a lot of properties and can definitely say your service is equal or better than the better estate agents and a world away from the poorer ones. The price difference is a major bonus too. I believe the photographs are superior to many I see provided by others and the HIP was speedy and efficient. I will definitely be using your services again."

Mrs M Joyce, Caistor

"I highly recommend 121move. The service I received was excellent - Matthew was very helpful at all times and any queries were dealt with speedily and efficiently, my house was sold within weeks and with no estate agent's commission I saved a small fortune. Viewings were notified by phone and e-mail - the system was very easy and user-friendly and potential buyers were able to book a viewing at any time 24/7. I also used the affiliated HIP service and solicitor and have been very pleased with both. I have no hesitation at all in recommending this service."

Mrs S Coello, Romford

"Having signed up with 121move.co.uk, I was absolutely over the moon when I sold my house as this saved me over £4,000 in commission fees alone. I found that the statistical reports, regarding the number of hits my property had received, were extremely useful. I was also very impressed with the professional staff who kept my buyer and myself informed of the sale progress. I will never use a high street agent again as the service I received from 121move.co.uk and their recommended conveyancing firm, not only represented exceptional value for money but made the process of selling my home virtually stress free."

Oliver, Shoeburyness

"Getting started was quick and easy, the photographer and the results were excellent. We placed our property on the 121.move.co.uk website on a Thursday and by Monday we had had 7 viewers. We sold within 7 weeks. We have recommended 121move.co.uk to anyone who will listen and cannot speak too highly of their service and the help given to us. We can't imagine why anyone would use a High Street Estate Agent, we saved thousands of pounds by using 121move.co.uk"

Mr and Mrs Hayward, Thorpe Bay

"After a few quotes from Estate Agents that left us doubting whether we could afford to move, we were really pleased to find 121move online. They offer an efficient and professional service at a price that allowed us to use the most of our money on our new house rather than on excessive fees. Communication is fantastic, and we sold our property less than 3 weeks after putting it online! What more can you ask for! It goes to show you really don't need to pay to have your property put into newspapers and estate agent windows, they put our place on the major websites and it clearly works! We would recommend 121move to anyone looking to put their property on the market."

Mrs Anzie, Essex

"I'm currently looking for properties in Surrey and found your site very useful. I work long hours and also travel abroad on business a lot, so being able to arrange a viewing using 121move.co.uk outside office hours has been extremely beneficial to me."

Mr Simmonds, Surrey.

"After hearing about 121move.co.uk in September 2009 'Which?' magazine, I decided to visit your website in search of a new family home. Much to my surprise, by using your '121 messaging centre' I was able to book up a viewing at 10:30pm and received confirmation of my viewing request instantly. It is about time more estate agents made more use of the technology available to them."

D Ho, Greenwich

"After visiting rightmove, I found a property I was interested in so I visited your site and was extremely impressed. I was able to view multiple photos, floor plans, a copy of the HIP and various additional information. This was all presented in a user friendly way which enables me not to waste time visiting unsuitable properties. I was also able to pick up the telephone and speak to a 121move agent about this property. I have already recommended you to my friends and family as you offer a truly cost efficient way to sell property on a nationwide basis."

Mr Lehl, London

"I would like to say a very big Thank You to you and your team for a very efficient, professional and friendly service whilst selling my house. As this was the first time I have sold a house, using your services I found to be stress free and uncomplicated. The website is very well designed and easy to use. The SMS messaging and Viewing Calendar I found to be very useful. The floor plans and photos were of a very high standard, which I believed helped me to sell my house quickly. Thank You again for all your advice and support, I would certainly use your company again and have recommended you to all my family and friends."

Miss Russell, Billericay